The globally operating service provider Veolia Environnement relies on Deutsche Telekom and the FreeMove Alliance for innovative services.
The customer
Veolia Environnement is one of the world’s leading providers of environmental services. With operations on every continent in more than 75 countries and with a workforce of more than 300,000 employees, the company provides customized solutions to meet the needs of municipal and industrial customers in four complementary segments: water, environment, energy and passenger transportation. In 2011, Veolia Environnement generated revenue of 129.6 billion.
The requirements
Due to the long-term, global focus of its core business operations, Veolia Environnement pursues an innovative, centralized procurement strategy. While attractive and transparent conditions are important criteria in the company’s purchasing decisions, they are not alone: Another important requirement is the ability of its partner to provide integrated mobile communication services worldwide, such as unified communications, as well as solutions for controlling and managing mobile communication services at a central or local level.
The solution
Veolia Environnement has several thousand voice and data mobile communication connections from Deutsche Telekom in Germany, the Netherlands, Poland and Hungary. In numerous other countries, the company partners with operators from FreeMove. In addition, Deutsche Telekom collaborates with Veolia in providing individual M2M solutions. A key focus is the area of mobile payments, for instance, for public transportation services. Deutsche Telekom supports such projects with its own now-how as well as through partners in other sectors, including international financial institutions.
The benefits
Deutsche Telekom and the FreeMove Alliance offerVeolia Environnement a complete range of mobilecommunication services:
- Excellent speech and data communications
- High-quality wireless services at highly attractive prices
- A central point of contact to make sure that services run efficiently and without interruption
- Constant overview of service usage and costs
Moreover, Deutsche Telekom’s Global Contact Management serves as a flexible channel to various sectors to help jointly develop targeted mobile communications.